Repair Request Form

Musical Instrument Repair Request Form

Throughout the years, BMC has built a fine reputation for excellence in workmanship. We
currently serve local customers and several school systems throughout Connecticut and
New York. Now you can take advantage of our experience and our repair expertise by simply
following the procedure below.

ESTIMATE AND SHIPPING PROCEDURE

Fill out and submit Repair Request E-form below.

You will be contacted within 24 hours with a preliminary estimate.

If you find the estimate to your satisfaction, we will arrange pick up of your instrument by UPS ground services.

Please be sure to include the Repair Request Form and the estimate with your instrument.

It is your responsibility to make sure your instrument is properly packaged according to the UPS Shipping Specifications.

When work is finished and payment is processed, your instrument will be shipped back to your door step.

*** Please be advised that the rough estimate is based solely on your written description. The final cost may vary depending on what we discover upon inspection. ***

Please provide the following contact and musical instrument repair information:

First Name:

Last Name:

Address

City:
State:

Zip Code:

Home Phone:

E-mail:

Brand Name:

Model # if Known:

Serial Number:

Describe the problem and/or work to be performed below:

"Both of my children took instrumental lessons at BMC. We have been customers for many years and always receive warm, courteous, and knowledgeable service!" -Sandra, customer

"I love my flute teacher. There couldn't be a better match for me personally. All of the staff are really nice and helpful, whether I'm ordering a special Christmas ornament or a music book. It's just an overall comfortable place to be." -Lynn, adult student

"I do want to say that throughout the years working with BMC, EVERYONE I have dealt with has been the friendliest and most cooperative business person I could hope to meet. Thank you one and all for your positive outlook on all things musical!" -- Sue Cryan, Music Educator, Hartford CT

"I have found Bethel Music to be tops in repairs and service. I have worked with them for over 14 years. Great service and quality equipment." --Tom Miner, Band Director, Stamford CT

"For many years our New Fairfield instrumental students have enjoyed the fair prices, good instrument advise, in-house quality repairs and full pick-up & delivery service that Bethel Music Center provides. I especially like the Buy-Back program!" -- Diane King, Band Director, New Fairfield CT

"Bethel Music Center has become my life line in my teaching career here at Khartoum International Community School in Sudan. The friendly advice and quick service both in instrument repairs and book ordering has been a big help in keeping my music department functioning in a city and country where these resources simply are impossible to find locally. A recent example of this service was with an alto sax band book that I had forgotten to order in a very large book order. In desperation, I sent an emergency email to see if it could be sent electronically. The mail system here is not reliable or trustworthy enough to send items. Within a couple of days it was sent and the band could continue! Of course, I have purchased the books by credit card but this added flexible service has helped to keep my band program functioning. Well done!!" -- Robert Denzel; Music Teacher; Khartoum, Sudan

"Sofia LOVED the music lesson - Bruce taught the lesson (we heard he is one of the resident brass teachers!) and Sofia was SO happy when I picked her up. She says that the french horn is the best brass instrument now. Thanks for everything again - it has been a really good day for us because of you all at BMC!" -Kelly C. customer

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Musical Instrument Repair Request Form